WE ARE CONSIDERED ESSENTIAL AS OF MAY 1ST!!! WE HAVE MISSED YOU ALL AND CAN’T WAIT TO SEE YOU AND YOUR FURRY CHILDREN!!!

That being said, in an effort to keep everyone as safe as possible we have implemented new rules for drop off and pick up. There will be no more credit card transactions to keep contact as minimal as possible. You will be sent an invoice via Square to your email. WE NEED YOUR EMAIL IN ORDER TO GROOM YOUR DOG! Grooming instructions are to be sent via email as well. Please understand that if your dog is matted due to the interruption of our services we may need to go shorter!

When you approach our stores you will see a sign that will be flipped to either COME or STAY.

Here our are new rules!

1. If the sign says STAY please social distance from the door until previous client exits. If it is flipped to COME the coast is clear!
2. Remove all leashes, collars, harnesses etc…we want a naked doggie!
3. Take a lead from the hook outside and loop around your pup
4. Enter and kindly use provided hand sanitizer
5. A member of our staff will then take your dog by the lead to the back
6. As you exit please flip the sign to COME
7. Upon pickup please have your leash and collar to exit with your dog
8. Your invoice must be paid in full at the time of pick up..Thank you!

*ALL OF THESE STEPS WILL BE WRITTEN OUT ON A BOARD OUTSIDE OF SHOPS!

We are adhering to CDC safety protocols. Your safety and ours is of the utmost priority. We are keeping HUMAN TO HUMAN CONTACT at a minimum.  In addition we will be keeping up with cleaning using CDC approved disinfectants on all tools and surfaces between each dog as we always have.

***PLEASE if anyone in your household is ill… DON’T BOOK!!! No charge for last minute cancellations due to illness??

INSTRUCTIONS FOR ONLINE BOOKING (DESKTOP ONLY!! SORRY FOR THE INCONVENIENCE)

Go to www.thelaundrymutt.net

Click on ONLINE BOOKING at the top of the page or the 1st picture you see with the poodles

The password is the one you were given by either one of the shops...if you never received it please contact us at thelaundrymutt@gmail.com

Choose your location-Wilmette or Winnetka

You can either sign in to your account or create a new one.

Booking online is preferred but starting now we are going to be checking our email more frequently if you need further assistance.

THANK YOU ALL SO MUCH AND WE WILL SEE YOU SOON!!