The LaundryMutt Family
The LaundryMutt Family

     The "Dirt" on The LaundryMutt Family  

If you furry child is matted (tangles) NO TIME OUT will be given. PERIOD. If you want, we would gladly shave down your pup and then we can give you a specific time for pick up. We strive to have your furry kid done in 3-4 hour timeframe but with matted pets...this may be a longer visit. We have found our dematting process is easy and non-stressful but requires time. 


Please walk your furry family member before bringing in for a groom...

Cancellation & No Show Policy: If I am a current client,  I understand and agree that if I fail to show up for my scheduled appointment I cannot make another appointment until the full cost of the missed appointment has been recovered. If I cancel with less than 24 hours notice I will be charged for 1/2 the grooming/bath price. If cancellation occurs before 24 hours NO FEE WILL BE CHARGED!!!  If you are a first time Client and you are a no show for your scheduled appointment, The LaundryMutt will not schedule any future appointments.


Your furry child WILL BE HERE for 3 1/2 to 4 hours...if you have a special circumstance we will try and accommodate. During holidays in order to accommodate all NO TIMEOUTS ARE GIVEN!!!


Please remember we are CAGE FREE...this means that we can't handle AGGRESSIVE DOGS without being notified prior to appointment...SPECIAL APPOINTMENT REQUIRED!!!


If you are more than 15 minutes late we will need to reschedule... Please keep in mind that we NEVER mind if you drop off early. 


We will ALWAYS call when your loved one is ready to go.........DO NOT COME UNTIL YOU ARE CALLED. Alot of times, your furry kid sees you and then getting them to settle down and finish the groom is nearly impossible. 


Payment is due at pickup...


We wanted to make sure and reassure you all that we are a family, and as family, we have worked side by side and together for many years. Melissa, the matriarch of the family has not only apprenticed numerous groomers in her career, but has also taught her children how to groom as well.  So please understand, THE PERSON WHO TAKES IN YOUR DOG AT DROP OFF IS PROBABLY NOT THE PERSON WHO GROOMS YOUR DOG. It has been this way for years. In our shops and the way that we run things, it is a TEAM effort and we all work together. If someone asks for someone specific, MOST TIMES we can not accommodate. We put certain dogs with certain family members, because the dog is more comfortable and relaxed. Our business, is for YOUR FURRY CHILD...they are what matters. I realize that they depend on you for the ride to the shop, but we are all extremely capable of making sure your pet has a positive, calm and loving experience at our shops.

The LaundryMutt

729 Ridge Rd

Wilmette, IL 60091


PHONE: 847.256.8445






TUE: 8-6*

WED: 8-6*

THU: 8 - 6*

FRI: 8 - 6*

SAT: 10-6*

*or when last furry friend is done

The LaundryMutt Jackson

1300 S Carol Lane

Jackson, WY 83001


PHONE: 307.204.1312






TUE: 9-6*

WED: 9-6*

THU: 9- 6*

FRI: 9 - 6*

SAT: 10-6*

*or when last furry friend is done

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