The LaundryMutt

729 Ridge Rd

Wilmette, IL 60091

 

PHONE: 847.256.8445

EMAIL: thelaundrymutt@gmail.com

 

SUN: CLOSED

MON: CLOSED

TUE: 8-6*

WED: 8-6*

THU: 8 - 6*

FRI: 8 - 6*

SAT: 10-6*

*or when last furry friend is done

The LaundryMutt, Too

1054 Gage Street

Winnetka, IL 60093

 

PHONE: 847.868.9339 

EMAIL:

thelaundrymutttoo@gmail.com

 

SUN: CLOSED

MON: CLOSED

TUE: 8-6*

WED: 8-6*

THU: 8 - 6*

FRI: 8 - 6*

SAT: 10-6*

*or when last furry friend is done

The "Dirt" on The LaundryMutt                                  Family  

If you furry child is matted (tangles) NO TIME OUT will be given. PERIOD. If you want, we would gladly shave down your pup and then we can give you a specific time for pick up. We strive to have your furry kid done in 3-4 hour timeframe but with matted pets...this may be a longer visit. We have found our dematting process is easy and non-stressful but requires time. 

 

We totally understand that things come up and you need to cancel...but please give us 24 hours notice..contiuous cancellations will result in a charge of $25 a dog.

 

A quote is just that.. A QUOTE!!! So if you were told one price and when you pick up it isn't the same, there is a reason. Either, it was a breed specific cut, or we dealt with the fact the dog is a first timer or an elderly pup....if there were issues as far as coat condition i.e. matts. There are all kinds of reasons why there was an increase in price. 

 

Please walk your furry family member before bringing in for a groom...

 

Your furry child WILL BE HERE for 3 1/2 to 4 hours...if you have a special circumastance we will try and accomodate.

 

Please remember we are CAGE FREE...this means that we can't handle AGGRESSIVE DOGS without being notified prior to appointment...SPECIAL APPOINTMENT REQUIRED!!!

 

If you are more than 15 minutes late we will need to reschedule... Please keep in mind that we NEVER mind if you drop off early. 

 

We will ALWAYS call when your loved one is ready to go.........DO NOT COME UNTIL YOU ARE CALLED. Alot of times, your furry kid sees you and then getting them to settle down and finish the groom is nearly impossible. 

 

If you need a specific time to pick up..please speak to staff so we can try and accomodate to the best of our ability. Keep in mind we may not be able to help and rescheduling may be the only answer. 

 

Payment is due at pickup...

 

 

Due to some recent changes at The LaundryMutt and The LaundryMutt Too, we wanted to make sure and reassure you all that The LaundryMutt Family's main goal is that all dogs are treated kindly, clean and have the haircut that you desire. We are a family, and as family, have worked side by side and together for many years. Melissa, the matriarch of the family has not only apprenticed numerous groomers in her career, but has also taught her children how to groom as well. Jessica, amazing groomer that she is, who was also trained by Melissa, is NO LONGER at the Winnetka location. Further details are not available. So please understand, THE PERSON WHO TAKES IN YOUR DOG AT DROP OFF IS PROBABLY NOT THE PERSON WHO GROOMS YOUR DOG. It has been this way for years. In our shops and the way that we run things, it is a TEAM effort and we all work together. If someone asks for someone specific, MOST TIMES we can not accommodate. We put certain dogs with certain family members, because the dog is more comfortable and relaxed. Our business, is for YOUR FURRY CHILD...they are what matters. I realize that they depend on you for the ride to the shop, but we are all extremely capable of making sure your pet has a positive, calm and loving experience at our shops.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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